Terms and Conditions at Rocky Lea Mulch

Terms and Conditions

Effective Date: 02/18/2025

Last Updated: 02/18/2025

Welcome to Rocky Lea Mulch. These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing this website or placing an order, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our site or services.

1. General Information

• Business Name: Rocky Lea Mulch

• Location: 14436 Clear Spring Rd, Williamsport, MD 21795

• Website: https://www.rockyleamulch.com/

• Phone: (301) 331-6593

• Hours:

  • Monday: 7:00am - 5:30pm

  • Tuesday: 7:00am - 5:30pm

  • Wednesday: 7:00am - 5:30pm

  • Thursday: 7:00am - 5:30pm

  • Friday: 7:00am - 5:30pm

  • Saturday: 7:00am - 5:00pm

  • Sunday: CLOSED

These Terms and Conditions govern your use of our website and the purchase of products from Rocky Lea Mulch.

2. Website Use

• The content on this website is for informational purposes only and is subject to change without notice.

• Unauthorized use of this website may result in legal action.

• You may not copy, distribute, modify, or republish any content without our written permission.

3. Orders & Payments

• Placing an Order: Orders can be placed over the phone or in person. All orders are subject to availability.

• Pricing: Prices are listed in U.S. dollars and may change without notice. We strive for accuracy but reserve the right to correct any errors.

• Payment Methods: Payment is due at the time of purchase unless otherwise agreed upon. Here's the payment options we accept:

  • Cash

  • Check

  • Visa

  • MasterCard

  • Discover

  • American Express

• Cancellations: Orders may be canceled within a specific timeframe. Contact us as soon as possible for cancellation eligibility.

4. Shipping & Delivery

• Local Delivery: We offer local delivery within 1-2 days for a fee. Delivery availability depends on location and order size.

• Pickup: Customers may pick up orders at our designated location during business hours.

• Delays & Availability: Delivery times are estimates and may vary due to weather, supply chain disruptions, or unforeseen circumstances.

5. Returns & Refunds

• Final Sale: Due to the nature of our products, all sales are final unless there is a quality issue or an error in the order.

• Damaged or Incorrect Items: If you receive a damaged or incorrect product, please contact us to discuss possible resolutions.

• Refunds: Refunds are issued at our discretion and may be processed as store credit or a replacement product.

6. Limitation of Liability

• We are not responsible for any damages, losses, or liabilities resulting from the use of our products beyond their intended purpose.

• Customers assume responsibility for the proper installation and use of all purchased materials.

7. Privacy & Data Protection

• Your personal information is handled according to our Privacy Policy.

• We do not sell or share customer data with third parties except as required for order processing.

8. Changes to These Terms

• We reserve the right to modify these Terms and Conditions at any time. Any updates will be posted on this page with the revised date.

9. Contact Us

If you have any questions about these Terms and Conditions, please contact us at (301) 331-6593 or visit us at our location.